Resources/Tools and courses included in the:
Relational Edge @ Work: The Essential Human Skills Toolkit
 All the courses in this Toolkit contain Videos and Course materials

The Relational Edge Toolkit is a powerful all-in-one online training and support platform designed to elevate the human side of professional success. Created specifically for accountants, auditors, and high-performing corporate teams, this toolkit equips you with the practical skills, mindsets, and tools needed to thrive in fast-paced, relationship-driven environments.
Whether you're managing clients, leading teams, mentoring trainees, or navigating conflict under pressure, the Relational Edge Toolkit offers real-time support, bite-sized learning, and reflection-based resources/tools to help you lead with clarity, connect with confidence, and contribute with purpose.
#CA2025
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In Association with:



Start here: Leadership Style (Tall Trees Foundations)
Understanding self - a quick overview (Tall Trees Philosophy)
Self-Image Mastery, 6 short lessons
Everyone struggles with self-image issues in at least some areas, even the most successful people you know.
You have the capacity to change - even if it does not feel like it sometimes..
...and it's certainly a battle WORTH fighting! Probably the most significant work we can take part in if we really want lasting change!
- 6 recorded weekly teaching calls with Lynette Berger
- First, you are not alone! Everyone struggles with self-image issues in at least some areas, even the most successful people you know.
- Second, you are not powerless! You have the capacity to change - even if it does not feel like it sometimes..
- 6 weekly Video summaries
- 7 Step Self-Image Re-engineering Process
- Colour digital workbook to follow along and structure your notes
- All lessons will be available to access from our Mobile App (listen-on-the-go)
We can’t wait to connect and grow with you!
Lunch 'n Learns
We have provided you with a selection of Lunch 'n Learn content based on Dr John C Maxwell's work on leadership. Â
- How everyone everywhere can make a difference - it all starts with values!
- 15 Invaluable Laws of Growth
- Becoming a person of influence
- Everyone Communicates, Few Connect
- How to be a REAL Success
- Leadership GoldÂ
- Put your dreams to the test
- Today Matters
The Ethical Leader's Journey: Mastering the 21 Irrefutable Laws of Leadership - a Selection
Do you want to take your leadership abilities to the next level and become a truly ethical leader that others look up to?
A focus on Ethics and how to apply these principles to your everyday life.
- The Law of Solid Ground
- The Law of Influence
- The Law of Sacrifice
- The Law of Connection
- The Law of Legacy
- The Law of Process
- The Law of Respect
- The Law of the Inner Circle
- The Law of Buy-In
- The Law of Intuition
Split-second Choices - A Toolkit for Sound Judgment
Overcome the conflict between meeting tight deadlines and making well-considered decisions.
Overcoming high-stress environments can prompt immediate reactions without thorough analysis.
Impulse control is highlighted as a critical skill for improving decision-making abilities and enhancing professional interactions, particularly in responding to communications that may evoke strong emotions.
The prefrontal cortex's role in decision-making and impulse control is noted, underscoring its importance in emotional intelligence.Â
The significance of emotional intelligence in the workplace is explored, covering its impact on ethical behavior, resilience, and effectiveness. Skills such as impulse control and emotional self-awareness contribute to ethical behavior and professional success, underlining their importance in maintaining high standards of professionalism and integrity.Â
Improving these skills enhances professional interactions and supports a collaborative and supportive work environment.Â
Imposter Syndrome and Self-doubt: A Toolkit for Cultivating Confidence and Self-Trust
The need to continuously adapt to new regulations and technologies can make professionals question their competence.
How well do you trust yourself?
Self-trust is the foundation of personal and professional growth. It influences how we assess our strengths, navigate challenges, and make confident decisions. When we trust ourselves, we move through life and work with greater clarity, resilience, and purpose.
Flowing with Me is about learning to move with, rather than against, yourself. It’s about embracing your strengths, understanding your natural tendencies, and making intentional choices that align with who you are.
In this lesson, you’ll explore Self-Trust (Assessing) through the following key questions:
- How easily do I see and believe in my strengths and abilities to take on a challenge?
- How do I deal with my weaknesses?
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Over-Internalising External Pressures - A Toolkit for Healthier Self-talk
To address the challenge of "Internalising External Pressures", which may lead to unnecessary guilt and stress, here's a comprehensive toolkit designed to explore healthier thoughts and self-talk.
Have you ever wondered why some people think quickly while others pause to reflect…
Why some dive in with bold decisions, while others hesitate until everyone’s on board?
This session is about uncovering the default thinking patterns that influence how we show up—at work, in teams, and in decision-making.
By exploring the four basis Leadership Tree types —Rosebush, Boxwood, Pine Tree, and Palm Tree—we’ll take a closer look at the natural thinking preferences that shape how each style processes information, handles pressure, and makes decisions.
You’ll gain insight into:
- The default assumptions each style tends to make
- What it takes to shift those thoughts toward more empowered, emotionally intelligent thinking
- How these thought patterns impact communication, collaboration, and leadership
- Which thinking traps to look out for—and the VIA Character Strengths that can help reframe them
This lesson invites both self-awareness and empathy—because when we understand how we’re wired to think, we gain the power to grow, adapt, and lead with greater wisdom and care.
Overcoming Cognitive Overload: A Toolkit for Effective Goal Setting and Achievement
Continuous decision-making without adequate breaks can deplete mental energy, leading to reduced self-control and impaired judgment, causing delays and increased stress.Â
We all have had goals from the day we were born. Sit up. Crawl. Walk. Talk. Feed ourselves. Dress ourselves. Express ourselves. Make friends. Learn. Communicate. Develop relationships. Learn a skill. Get a job. Get married. Have a family. Buy a car. Buy a house. Take a vacation…. Many of these things are milestones that we can only achieve with a plan of action and goal setting.
Goals are objectives that you intend to achieve. Going through life without goals is like getting in your car and driving aimlessly expecting to arrive at your destination without a clue how to get there. If you had a roadmap or a GPS, you could have gotten there in a reasonable amount of time but because you just drove and drove – maybe you will eventually get there but at what cost?
Moving through life without a roadmap and expecting to reach certain milestones haphazardly is certainly one way to go but if you want to get somewhere quickly and with less energy and time, then set goals, work towards them and you will find yourself exactly where you wanted to be.
Fearful of Mistakes and Failures: A Toolkit for Turning Mistakes into Mastery
This toolkit offers strategies to foster a growth mindset, encouraging professionals to view mistakes as valuable learning experiences rather than setbacks.Â
In the world of work, fear is a familiar companion. Whether it's the apprehension of making errors, facing scrutiny during audits, or adapting to evolving regulations, these fears can hinder decision-making and professional growth.
However, courage isn't the absence of fear; it's the decision to act despite it. Embracing courage enables one to confront challenges head-on, make ethical choices under pressure, and drive innovation within their organisations.
Emotional Intelligence (EI) plays a pivotal role in this dynamic. By developing EI skills, one can better understand their emotional responses, manage stress effectively, and foster resilience. This not only enhances personal well-being but also contributes to more effective leadership and collaboration within teams.
We will explore how cultivating courage through EI can transform fear into a catalyst for growth, enabling you to navigate the complexities with confidence and integrity.
Disconnected Dialogue: A Toolkit for Cultivating Empathy and Active Listening
This toolkit offers strategies to bridge communication gaps. It includes techniques for understanding non-verbal cues and practising reflective listening in professional interactions.
In the fast-paced world of work, precision and analytical skills are paramount. However, as the accounting/auditing profession evolves, the ability to connect with clients and colleagues on a human level has become equally essential. Empathy and active listening are no longer just soft skills—they're critical tools for effective communication, client satisfaction, and team collaboration.
We'll explore practical strategies for enhancing emotional intelligence, enabling you to foster stronger relationships and navigate complex interpersonal dynamics with confidence.
Join us to discover how embracing empathy can transform your professional interactions and elevate your role when engaging with people.
Why care? Should I care?: A Toolkit towards Positive Regard in the workplace
Addresses the challenge of connecting with individuals who have different perspectives or backgrounds by providing strategies to develop empathy and enhance listening skills.
John Maxwell teaches, people don’t care how much you know until they know how much you care. But this doesn’t happen overnight. As a leader, you have to take interest in your people, both professionally and personally. Professional interest shows that you want to help them; personal interest takes it a step deeper and shows your heart.
Remember, the people that follow you desire a personal touch. Try sending a handwritten note to their home address. This is a great way to show that you value them as a human being and not just as a worker to get things done for you. It will take a little extra time, but it will be worth it in the end.
In the fast-paced world of work (and for that matter, any profession), precision and analytical prowess are paramount. Yet, amidst the numbers and deadlines, the human element—our ability to care, support, and nurture—plays a crucial role in fostering a collaborative and resilient workplace.
Join me as we delve into strategies to integrate caring/nurturing in the workplace into our daily interactions, enhancing both team dynamics and client relationships.
Bridging the Gap: A Toolkit for Building Rapport Across Differences
This toolkit is designed to help individuals and teams enhance their ability to build rapport and foster meaningful connections across diverse backgrounds and perspectives. By utilising this toolkit, participants will be better equipped to create inclusive environments where diverse teams can thrive through enhanced understanding and collaboration.
Effective communication skills are an important part of any working or personal relationship. The stronger your connection with others, the more you are able to understand and empathize with them. Human beings can build rapport by connecting through shared interests, mutual understanding, and empathy.
It is much easier to build rapport with someone who is very like you, or who shares a lot of your interests.
You have shared ground, and things to talk about. You also have a shared frame of reference. This makes both building a relationship, and communicating more generally, much easier.
However, we have probably all found ourselves thinking:
“This is so strange ..., we really have nothing in common.”
Under those circumstances, working together is likely to be harder, and communication more difficult, because you lack a shared frame of reference. You will need to work harder to build rapport and develop your relationship -Â but this is still possible!
Being able to build rapport consciously is therefore extremely useful both personally and professionally. As a skill, it means that you can build relationships faster, and improve communication more rapidly. Your working relationships will be more effective, and your personal relationships will be stronger as a result.
The Rapport Builder: A Toolkit for Enhancing Meeting Dynamics and Trust
Provides tools to strengthen team cohesion and trust during meetings, leading to more effective collaboration and communication.
Most meetings are a waste of time. Why?
Because many leaders don’t plan in advance and they don’t use an appropriate meeting structure. As a result, their meetings are often dull or they spin out of control, leaving participants frustrated and uninspired. Leadership guru John Maxwell advises, “The secret to a good meeting is the meeting before the meeting.”
The Maxwell Method of Leadership for Engaging and Productive Meetings, outlines John’s secret for successful meetings, including proven strategies to help you ensure that your meetings are purposeful, engaging, and productive.
OBJECTIVES:
1. Discover why the meeting before the meeting is imperative for your success.
2. Differentiate between different types of meetings and when to use each.
3. Learn how to structure and lead meetings to keep them engaging, productive, and on track.
Throughout the lesson, you will have the opportunity to reflect on your practices and build your skill-sets to prepare for and lead engaging and productive meetings. A checklist (** BONUS ** ) will be provided that will guide you through the steps of planning ahead for the meeting, establishing clear expectations, staying on point, and clarifying next steps.
When you implement the practices that we address, you and your team will be equipped and prepared to plan and deliver engaging and productive meetings that will help you achieve the results you desire!
Overwhelmed by Competing Priorities: A Toolkit for Clarifying and Focusing on What Matters Most
Addresses the challenge of juggling multiple tasks by providing strategies to identify and concentrate on high-impact activities.
Nobody escapes the pressures of modern life, and because we all deal with demand, deadlines, and difficulties, we can get confused when it comes to our priorities.
Within this lesson, please look forward to some valuable insights from leaders on this topic, such as John C. Maxwell, Positive Psychology as well as Michael Hyatt (Full Focus Planner). Please have your workbook ready to take down notes and reflect!
Lack of Direction: A Toolkit for Embracing Growth and Expanding Potential
Addresses the challenge of complacency by providing strategies to step out of comfort zones and pursue continuous personal and professional development.
"If you want to reach your potential and become the person you were created to be, you must do much more than just experience life and hope that you learn what you need along the way. You must go out of your way to seize growth opportunities as if your future depended on it. Why? Because it does... Growth doesn't just happen - not for me, not for you, not for anybody. You have to GO after it!" - John Maxwell 🌱
In this lesson we dive into the theme of contributing to progress (not only making progress). Join me as I share some valuable insights I learned from John Maxwell's teachings from his book "The 15 Invaluable Laws of Growth" - this has been one of my favourite books as part of my own personal growth journey. Â
I also share 8 life lessons on progress, by Benjamin Franklin, and how to put these into use in our daily lives.
I also reflect on the different tree types and how they each contribute to progress.Â
AND MORE!!!